Thanks to the Internet of Things, manufacturers can monitor, manage and support their products remotely, while allowing contractors and field service distributors to increase efficiency by focusing on their support activities and improving customer satisfaction.
What are our differentials?
Highly customizable platform, capable of adding custom functions to suit specific business and product requirements.
Remote diagnostics enables the identification of performance problems online to provide the consumer with efficient technical support.
Device management enables firmware updates and the reboot feature on remotely located products.
Resellers and service technicians supporting an installed base can efficiently plan and define truck routes and organize resources based on problem severity and root cause.
Product diagnostic programs can immediately detect the need for a failed batch recall, preventive maintenance needs, replenishment opportunities, thereby increasing revenue and improving end-user insight.
Keywords: Versatility, adaptability, expertise in the internet of things.
- For a recognized manufacturer of air conditioning equipment in the Argentine market, we developed the device (hardware) to convert the installed park into Smart so that the user can manage the devices from the application, which was also our own development.
- For an important Swedish company we developed the application for monitoring and remote management of the electronic lock. Subsequently we have worked on the development for security cameras of the same brand.
- The application for monitoring and remote management of self-service machines was developed for a major bank, generating improvements in response times in the event of failures / breakages, drastically reducing downtime and improving customer perception.