Frequently Asked Questions

Everything you need to know to start innovating with Cloud Studio IoT

  • What is IoT?

    The Internet of Things (IoT) refers to the vast network of physical objects "things" that are embedded with sensors, software, and other technologies to connect and exchange data with other devices and systems over the internet. This allows everyday items, from industrial machinery to home appliances, to collect data from their environment, communicate with the cloud, and respond intelligently to users and events.

  • What is an IoT Platform?

    An IoT Platform is the supporting software that acts as the bridge between IoT devices (the hardware) and user applications. It provides a set of essential components that manage device connectivity, handle different communication protocols, secure and store data, and offer the tools needed to analyze that data and build custom applications. In short, an IoT platform is the middleware that makes everything in an IoT ecosystem work together seamlessly.

  • What is Cloud Studio IoT and what does it offer?

    Cloud Studio IoT is a low-code, multi-purpose, and white-label IoT platform developed from the ground up to empower businesses. Located in Madrid, Spain It allows you to create customized, functional, and visually appealing IoT applications without needing months of complex development and training.

    Founded in 2017 by Diego De Marco, an electronic engineer and software developer with over 25 years of experience and with the lead of the CEO, Joaquin Cervera, Cloud Studio's mission is to make powerful IoT technology accessible. The platform enables professionals to rapidly develop and deploy secure, end-to-end IoT solutions that meet their specific needs, helping them to create new revenue streams and improve operations.

  • How do I get started with Cloud Studio IoT?

    The fastest way to begin is by trying our free Demo. We recommend creating an account with the “Try Demo” button on cloud.studio and following our introductory guide. Or you can create your account using this link.

  • What do I need for a successful IoT project?

    To get the most out of the platform, we suggest having:

    • Basic Technical Knowledge: The ability to publish data from your hardware to the internet (the cloud). If you don't have this expertise in-house, you may need a systems integrator.
    • Dedicated Resources: Human resources available to adopt a new tool, train your team, and implement solutions for your clients.
    • A Clear Plan: A selection of the right hardware and network connectivity for the specific project you plan to undertake.
  • What can I build with the Cloud Studio IoT platform?

    Our platform is designed for the rapid creation of virtually any type of industrial or commercial IoT solution. Common applications include:

    • SCADA and Industrial Control (IIoT)
    • Asset Tracking
    • Tank and Level Monitoring
    • Smart City and Building Automation
    • Custom Reports and Dashboards
    • System Alarms and Notifications
  • How do my devices connect to the platform?

    Our platform supports industry-standard protocols to ensure broad compatibility. You can connect devices for example via:

    • MQTT (over SSL): For secure, lightweight, and efficient communication.
    • HTTP/HTTPS: For secure API-based communication.

    You do not need to use a proprietary SDK. We provide simple APIs over common protocols because we understand that many IoT devices have limited resources. Existing devices can also be connected using commercial gateways.

  • How is security handled?

    Security is fundamental. We only permit secure communication, meaning all data transport must be encrypted using MQTT over SSL or HTTPS. Furthermore, each device is given a unique access token for authentication, ensuring that only authorized devices can connect to the platform.

  • Where can I host the platform?

    You have complete flexibility. You can host the Cloud Studio IoT platform:

    • On Our Cloud: The fastest way to start your proof of concept.
    • On Your Own Cloud: Deploy on AWS, Azure, Google Cloud, etc.
    • On-Premises: Install on your own private servers for maximum control.
  • How does the platform handle scalability?

    The platform is horizontally scalable across three distinct levels: the application server, remote caching servers, and the database server. We use a consistent hashing algorithm to efficiently distribute requests across all nodes in a cluster. This architecture allows us to support massive deployments, such as the 70,000+ public lighting devices we manage simultaneously in the City of Buenos Aires.

  • Where is the data stored?

    Data is stored in a SQL Server database. We chose SQL for its excellent performance in storing and querying time-series data, as well as its high availability and fault tolerance, ensuring your data is always safe and accessible.

  • What are the server requirements for an on-premises deployment?

    The minimum requirements for an on-premises installation are:

    • Server: AWS t3.xlarge equivalent
    • CPU: 4 vCPUs
    • RAM: 16 GB
    • Storage: 500 GB
    • Operating System: Windows Server 2022 (x64)
    • Database: SQL Server 2019 or higher (x64)
  • What kind of support and services do you offer?

    We offer multiple levels of support to ensure your success.

    • Self-Service: All users have access to our troubleshooting guides and technical documentation.
    • Consulting & Training: We offer packages of consulting and training hours to help your team master the platform, design the best architecture for your solution, and accelerate your project. Feel free to ask for a quote!
    • Direct Support: For more information on our support plans and services, please contact us.